this post was submitted on 12 Dec 2024
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Mildly Infuriating

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Home to all things "Mildly Infuriating" Not infuriating, not enraging. Mildly Infuriating. All posts should reflect that.

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[–] glimse 8 points 1 week ago (1 children)

Unless something changed in the past 3-5 years, that is not true. I used to sell a lot on Etsy and eBay and both created a tracking number as soon as you generated the label. If you checked it right away, the USPS site would say they hadn't processed the package at the post office yet.

[–] TachyonTele@lemm.ee -5 points 1 week ago (1 children)

If it's not shipped there's nothing to track.

[–] BigDiction 4 points 1 week ago (1 children)

lol I can tell you’ve never worked in fulfillment. Whether an order has been shipped is something you need to track.

[–] TachyonTele@lemm.ee 0 points 1 week ago* (last edited 1 week ago) (1 children)

Yes. When an order has been shipped it will be tracked.

Am i missing a joke or something?

[–] BigDiction 4 points 1 week ago (1 children)

Okay in any fulfillment operation tracking occurs when an order is placed. You need to know when a label is printed, often when specific items are packed, and when that order leaves the building. Bigger operations will have more steps for the fulfillment chain and delivery if they do that part.

From a customer perspective, even your mom and pop shop doing UPS pickup will create a label with tracking so the customer knows when their shipment has entered the delivery chain.

Am I misunderstanding what you are talking about?

[–] TachyonTele@lemm.ee -1 points 1 week ago (1 children)

The order goes to the warehouse. The item(s) are picked. When every thing is completed the shipping/tracking order is printed, stickered, scanned, and put on the truck. That's when the tracking number is sent out.

This is standard stuff.

[–] BigDiction 3 points 1 week ago (1 children)

I don’t know your shop. Everywhere I’ve worked when an order is placed there is an order ID and fulfillment ID and shipping label created automatically, so the order status can be tracked both internally and externally.

At any scale without these you’ll never be able up identify errors in the process.

[–] TachyonTele@lemm.ee 0 points 1 week ago* (last edited 1 week ago) (1 children)

Ugh yes. It's obviously tracked internally. No idea how you think it wouldn't be. The customer tracking number doesn't get made until a certain point.

Anywho, I'm done with this conversation. It's ridiculous. Enjoy your evening.

[–] Zeoic 1 points 6 days ago

And that certain point is earlier than you are saying lol. Most customer facing shipping tacking numbers are generated as soon as the order is placed, then is updated when the order is prepared, and again when its shipped out.

Unless we live in very different countries and have completely different shipping companies anyways.