Steam Deck

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A place to discuss and support all things Steam Deck.

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the official dock is never quite plug & play when it comes to an external display (DVI) (self.steamdeck)

submitted 4 weeks ago* (last edited 4 weeks ago) by takeheart to c/[email protected]

11 comments fedilink hide all child comments

I'm also using the deck as a work machine and for that I connect an external monitor, keyboard, mouse. Getting the monitor to display correctly is quite the hassle though.

Suspends, reboots, turning off the dock's power overnight or switching tween gaming and desktop mode all can cause issues with the external display being detected properly. Sometimes the deck uses it's internal display instead. Or worse both screens stay black and I have to restart the deck by holding the power button. Other times the desktop environment uses the wrong resolution and I have to manually adjust it. Or the resolution is correct but the image is off center (leaving a black bar on one edge of the monitor and missing rows of pixels on the opposite side).

¿Are others experiencing these issues as well? I never have trouble with the other peripherals (keyboard, mouse, network cable).

I purchased Steam's official dock cause I wanted the additional charger. ¿Can owners of docks from alternate manufacturers report how well external displays connect? Might be worth a switch to save me all the hassle.

edit: I just learned that you won't receive updates to the dock unless you follow this procedure:

power everything off (shut down deck completely, don't just sleep it)
remove all peripherals connected to the dock (except network cable if you use that for your connection)
start the deck
if there are any updates for the the dock, they should show in the options of gaming mode

🤨 why tho, valve? why not show dock updates always? how am I supposed to know about them otherwise... 😮‍💨

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[–] takeheart 4 points 4 weeks ago (1 children)

I vaguely remembered it offering me updates when I first set the dock up (purchased the dock much later then the deck). I'll make sure I have the latest version.

[–] [email protected] 2 points 4 weeks ago (1 children)

Not saying that will fix things, but you never know!

[–] takeheart 5 points 4 weeks ago

OK, thanks for the hint. I just found out that you will only be prompted to update if you:

power everything off (shut down deck completely, don't just sleep it)
remove all peripherals connected to the dock (except network cable if you use that for your connection)
start the deck
if there are any updates for the the dock, they should show in the options of gaming mode

here's to hoping the updates will allay the display issues