this post was submitted on 27 Sep 2024
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Steam Deck

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Noticed this update got pushed just now.

Edit: Seems they’re doing this to prevent costs from arbitration. Read comment below.

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[–] taiyang 67 points 1 month ago (8 children)

Seems like a good thing?

I was wondering if it was related to anything passed recently, because another service had to change privacy rules to opt in over a rule change in Cali. I just assume if it sounds like a good thing for consumers, it probably wasn't their choice, lol, but I guess in this case it's just a cost cutting measure.

I at least appreciate them being pretty clear about what's different now.

[–] [email protected] 33 points 1 month ago* (last edited 1 month ago) (2 children)

I think there's a bit of a sea change in business generally where arbitration ended up being worse for corporations if too many customers/employees used that option because it meant paying a bunch of money for each case instead of dealing with one class action suit.

While the arbitration courts themselves are generally biased to corporate interests, it's not enough of a thumb on the scale to make up for the huge downside.

[–] [email protected] 16 points 1 month ago (1 children)

I've seen some arbitration agreements stating that you can't collaborate with other customers who are affected by the same issue, requiring each customer to have a different attorney.

Some companies really want to make it impossible for you to win any significant damages against them.

At that point, they are just telling on themselves.

[–] ggppjj 9 points 1 month ago

I've seen some arbitration agreements stating that you can't collaborate with other customers who are affected by the same issue, requiring each customer to have a different attorney.

Oh no, I did it anyways and collaborated with other customers online. Oh well guess we gotta arbitrate that now.

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