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Marques Brownlee says ‘I hear you’ after fans criticize his new wallpaper app (www.theverge.com)

submitted 2 months ago by [email protected] to c/technology

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Marques Brownlee, known as MKBHD, faced backlash over his new wallpaper app, Panels, due to its high subscription cost ($49.99/year) and concerns over excessive data permissions.

Brownlee acknowledged user feedback, promising to adjust ad frequency for free users and address privacy concerns, clarifying that the app's data disclosures were broader than intended.

The app, which offers curated wallpapers and shares profits with artists, aims to improve over time, despite criticisms of its design and monetization approach.

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[–] [email protected] 31 points 2 months ago (1 children)

It's kind of a paradox when you think about it. Good reviewers are often just regular people with a passion for tech but as they become more popular and prolific they become part of the industry itself. Once that happens even if they try to stay objective and critical their perspective is so different from regular people that reviews are just part of the sales and marketing strategy rather than pro tips from an enthusiast.

[–] LifeInMultipleChoice 9 points 2 months ago (1 children)

Yeah, I imagine him getting shipped products over and over and then likely being paid to try them out and then paid to review them would dampen the authenticity. That said, I haven't watched much of his content so I couldn't tell you if he really was really bias or changed over time.

[–] [email protected] 3 points 2 months ago

He's on the better side of tech reviewers IMO. I think sometimes he's more focussed on describing what sets a product apart in the market, rather than judging whether that niche is worth filling or not.

Definitely doesn't feel scammy/overly ad driven.