Casual Conversation

I will survive, it's not a life-threatening condition. Just the annoyance of being told they can't refill my medication because the scrip came from a telehealth appt and I need to have seen my doctor in person in the last year. I point out that they gave me my pills last month, she says that was a mistake and they shouldn't have. I ask why, she says it's the law. I look up the law on my phone and prove that it's not against the law. . She shrugs and says, "Well, I still don't feel comfortable handing these out..." while she's literally holding the meds I need in her hand. The telehealth doctor says he'll deal with her, then calls me back 2 days later to say they tried and she won't budge. I file a complaint with the pharmacy and they say, "We're very sorry you had this experience, patient health is our number one priority, each of our pharmacists is empowered to use their own discretion when dispensing drugs, there's fuck all we're going to do for you, we hope you will remain a loyal customer."

So I am working on switching pharmacies.