this post was submitted on 26 Jul 2024
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In my experience it means the customer is lying to you because they don't want to reboot their computer.
Because then they'd lose their 14 concurrently open chrome webpages, 9 word documents, 7 large fully table-formatted excel files, and 6 instances of an application they haven't closed...but IT needs to fix why their PC is running slow
Don’t act like many of us in IT don’t have 15 browser windows for two different browsers open most of the time, we just know that’s why our system is running like shit