this post was submitted on 11 Jul 2023
9 points (90.9% liked)

Lemmy.world Support

3227 readers
12 users here now

Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket Static Badge


You can also DM https://lemmy.world/u/lwreport or email [email protected] (PGP Supported) if you need to reach our directly to the admin team.


Follow us for server news ๐Ÿ˜

Outages ๐Ÿ”ฅ

https://status.lemmy.world



founded 1 year ago
MODERATORS
 

I'm posting from an off-server account for reasons explained below. When I log in to lemmy.world with my lemmy.world account, I get the little message in the bottom left saying that I am logged in; however, the top bar does not reflect that and still shows the Login/Sign-up options. I'm not able to post. Is lemmy just having some problems right now? Is anyone else having this problem?

you are viewing a single comment's thread
view the rest of the comments
[โ€“] [email protected] 5 points 1 year ago (1 children)

Try private browser windows, if works then you need to clear cache

[โ€“] [email protected] 3 points 1 year ago (1 children)

Thanks for the help. I had tried deleting cache, but that didn't solve it. I then deleted the cookies and local storage for this site in particular and that worked.

[โ€“] TheSpermWhale 1 points 1 year ago (2 children)

Can you tell me how you did that? Iโ€™m having the same issue

[โ€“] [email protected] 2 points 1 year ago (1 children)

The specific steps will depend on your browser, but it's usually under something like Settings > Privacy and Security. Look for 'clear cookies' or 'clear website data', etc. When you click on it, ensure it is set to clear from All Time instead of just today, etc. Note, this will likely clear all cookies for all sites, so you'll need to login again to all of your usual sites.

[โ€“] TheSpermWhale 2 points 1 year ago

that worked perfectly, thanks a lot

[โ€“] [email protected] 2 points 1 year ago

I see that someone already helped, but yeah most browsers you have to just clear it for all sites. There are extensions that allow you to clear them for individual sites. On Firefox, I use this one: https://addons.mozilla.org/en-US/firefox/addon/cookie-quick-manager/