Lemmy.world Support

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Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

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Can't log in (self.support)

submitted 1 year ago by mo_ztt_3 to c/support

4 comments fedilink hide all child comments

Ever since the hack, I can't log in. Going to the log in page and clicking "Login" just spins the delay spinner for a fraction of a second and then it turns back into a "Login" button without logging me in.

The js console shows "Failed to load resource: the server responded with a status of 400 ()" three times. And, indeed, manually accessing /api/v3/user/login gives me a 404 error.

I tried clearing cache and cookies for all time, I tried incognito mode, I tried from another computer. I tried creating a new user, and the new user could verify email and log in from the verify-email screen, but then if I logout and login to the new user through the usual process it fails again.

Help?

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[–] antik 1 points 1 year ago (1 children)

Hey @[email protected] please check your email linked to your original account and folow instructions there. Your account looks fine. No 2fa and it is verified so you should be able to login after a password reset.

[–] mo_ztt_3 1 points 1 year ago

I know I should be able to log in after a password reset. 🙂

I sent you a DM with a link to video of what happens when I try to do a password reset. Aside from the behavior shown, I also don't get any email in my inbox. Is there something different I should try?