this post was submitted on 23 Jul 2024
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Job: cashier

Item doesn't scan

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Only about 4 weeks in as a cashier and I've heard this enough to last me a lifetime.

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[–] [email protected] 69 points 1 month ago (3 children)

Note for those reading -

This doesn't apply in Europe, or large swathes of the planet. Samsung appliances are excellent.

The US has virtually nonexistent consumer protection laws, so companies will get away with selling poor quality, because they can.

See the Hyundai scandal. Only happened in one country, because it could

Breathe easy, EU folks

[–] [email protected] 33 points 1 month ago

I never even considered this and now I am enraged.

[–] EleventhHour 7 points 1 month ago* (last edited 1 month ago) (4 children)

Really? How can a company make terrible appliances for a single country? They’re not made domestically.

[–] [email protected] 24 points 1 month ago (3 children)

Same factory just send the units that normally wouldn't be sellable (defects and such) but still function to the US

[–] EleventhHour 14 points 1 month ago (2 children)

The massive volume of sales for North America is too big to be met by factory defects. They’d have to have entire factories making defects.

[–] tomalley8342 19 points 1 month ago (1 children)

Just because all defect stock are routed to the US inventory, doesn't mean that US inventory is made up of all defect stock.

[–] EleventhHour 10 points 1 month ago* (last edited 1 month ago) (2 children)

as someone who deals with this professionally, i assure you: they are.

every samsung appliance consistently fails in one of a few ways, so much so that it's not simply a matter of by-chance defects. they're design flaws.

[–] [email protected] 7 points 1 month ago (1 children)

With Samsung it's almost always caused in my experience by either the use of plastics that are not up to the stress requirements of the application, or the use of electronics that are not capable of standing up to the use duration.

Samsung appliances that I have had have always had either broken plastics or fried circuit boards.

And they've got to know that these things break because there are always replacement parts for the specific ones that break, but if you're not a DIYer you will pay 70% of the cost of the original appliance to install the part that broke.

[–] grue 5 points 1 month ago

Samsung washing machine spider arms are very clearly designed to corrode to failure just outside the warranty period. You can tell because every other metal bit exposed to the water will still be shiny and pristine. They literally make a critical structural part out of the stuff you'd usually use for a sacrificial anode.

[–] tomalley8342 2 points 1 month ago

Sure, if they were designed that way, I would not call them defects either.

[–] [email protected] 2 points 1 month ago

It only works if that one country is the good ol' US of A. Lol

[–] grue 7 points 1 month ago (1 children)

You say that, but my experience is different. After my Samsung washing machine failed, I took it apart and found blatant evidence of planned obsolescence. If the units elsewhere are good, then the ones in the US aren't just the same things with defects, but rather ones with spider arms cast from an entirely different metal alloy.

[–] [email protected] 3 points 1 month ago

Fair enough, I was just guessing at a way one country could receive only/mostly inferior products

[–] wolfpack86 2 points 1 month ago

So long as voltage and frequency match

[–] [email protected] 10 points 1 month ago (1 children)

Less regulations means more shortcuts. Another example is Hyundai/Kia. Why do the Kiaboyz exist only in the US when Kias are sold all over the world? Because it’s only in the US where they sold cars without immobilizers because they weren’t required to.

[–] [email protected] 8 points 1 month ago (2 children)

You're missing one big thing - there's only one country that has horrendous consumer rights laws and a huge market, and 110v electric

Well worth making models just for that one market

[–] Num10ck 2 points 1 month ago (1 children)

ahem the actual standard is 120volts, but can tolerate down to 110volts

[–] [email protected] 0 points 1 month ago

That's irrelevant to the advice in this thread

Hope you get your adenoids sorted

[–] [email protected] 1 points 1 month ago (1 children)
[–] [email protected] 1 points 1 month ago (1 children)

If there's only one country that uses 110v, you have to make an appliances for that country specifically. If that country has really shitty consumer rights laws, why not also make the appliances shitty?

[–] [email protected] 2 points 1 month ago

Damn… it’s all a 110 volt conspiracy

[–] [email protected] 1 points 1 month ago (1 children)

The main manufacturing of Samsung appliances takes place in South Korea, with a washing machine manufacturing plant also located in South Carolina, USA.

[–] EleventhHour 1 points 1 month ago (1 children)

It’s more than just their washing machines

[–] [email protected] 2 points 1 month ago (1 children)

For sure, their are model numbers specific to regions. Sometimes you see US Products available for various manufacturers and some say not for sale in Canada, which could be distributor rights or maybe won't pass canadian electric standard or warranty requirements

[–] EleventhHour 1 points 1 month ago (1 children)

That usually has to do with the fact that American appliances are 110 V for everything but ovens and dryers

[–] [email protected] 1 points 1 month ago (1 children)

We have 110 /120 as our standard regular voltage also

[–] EleventhHour 1 points 1 month ago (1 children)
[–] [email protected] 1 points 1 month ago (1 children)

If you read my comment I was saying USA electronics sometimes can't be sold in Canada due to not meeting Canadian (higher) standards.

[–] EleventhHour 0 points 1 month ago

I did read your comment. But since you’d rather be childish and insulting than have an adult conversation, I’m just going to block you now.

[–] [email protected] 0 points 1 month ago

The main manufacturing of Samsung appliances takes place in South Korea, with a washing machine manufacturing plant also located in South Carolina, USA.

[–] VelvetStorm 4 points 1 month ago (1 children)

How can I buy a European made(?) samsung fridge?

[–] [email protected] 24 points 1 month ago (1 children)

Go to Europe

Enter shop

Buy fridge

Carry home

Realise it doesn't work because you have girly electricity

[–] [email protected] 4 points 1 month ago

It won't fit in the overhead compartment.