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An angry admin shares the CrowdStrike outage experience (www.theregister.com)

submitted 5 months ago by [email protected] to c/technology

136 comments fedilink hide all child comments

IT administrators are struggling to deal with the ongoing fallout from the faulty CrowdStrike update. One spoke to The Register to share what it is like at the coalface.

Speaking on condition of anonymity, the administrator, who is responsible for a fleet of devices, many of which are used within warehouses, told us: "It is very disturbing that a single AV update can take down more machines than a global denial of service attack. I know some businesses that have hundreds of machines down. For me, it was about 25 percent of our PCs and 10 percent of servers."

He isn't alone. An administrator on Reddit said 40 percent of servers were affected, along with 70 percent of client computers stuck in a bootloop, or approximately 1,000 endpoints.

Sadly, for our administrator, things are less than ideal.

Another Redditor posted: "They sent us a patch but it required we boot into safe mode.

"We can't boot into safe mode because our BitLocker keys are stored inside of a service that we can't login to because our AD is down.

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[–] Cossty 70 points 5 months ago (29 children)

I didnt know so many servers still run windows.

[–] stoly 8 points 5 months ago (16 children)

I can’t imagine how much work it would be to migrate all your services onto Linux. The problem was people adopting windows in the first place.

[–] douglasg14b 10 points 5 months ago (15 children)

I love the Linux bros coming out of the woodwork on this one when this could have very well have been Linux on the receiving end of this shit show. Given that it's a kernal level software issue, and not necessarily an OS one.

It's largely infeasible to use Linux for many, most, of these endpoints. But facts are hard.

[–] kalleboo 1 points 5 months ago

The Linux kernel has a special kernel extension scheme specifically to keep software like CloudStrike from crashing it https://ebpf.io/what-is-ebpf/ This is supported by CloudStrike on recent versions of Linux (if you're running an older version, then yes CloudStrike still has the ability to ruin your day)

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