this post was submitted on 10 Jul 2023
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This issue is already quite widely publicized and quite frankly "we're handling it and removing this" is a much more harmful response than I would hope to see. Especially as the admins of that instance have not yet upgraded the frontend version to apply the urgent fix.

It's not like this was a confidential bug fix, this is a zero day being actively exploited. Please be more cooperative and open regarding these issues in your own administration if you're hosting an instance. 🙏

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[–] [email protected] 6 points 1 year ago (1 children)

Is the project small? Yes.

Did it explode in popularity leaving the devs overwhelmed? Certainly.

Do I expect them to strictly follow established ITIL incident management? No.

Do I expect them to communicate in a consistent way when an incident happens? Yes.

I agree the primary developers should be left to fixing the problems but there are enough active members of that project that someone could have handled communication in a more concise and official way. I don't consider random posts in asklemmy or selfhosting by random users just guessing to be a substitute for that.

If the project is going to persist and grow it needs to get better at that. Pointing it out isn't shitposting.