this post was submitted on 10 Jul 2023
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Self-checkout theft causing problems for retailers β€” and shoppers who despise receipt checks (www.cbc.ca)
submitted 2 years ago by [email protected] to c/[email protected]
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I started using grocery self-checkouts during COVID, but I've kept using them because there's rarely a line (and I'm a misanthrope). I'd probably go back to using regular human checkouts if I had to dig through all my crap to prove what I bought.

Having said that, I've noticed myself making mistakes. I've accidentally failed to scan an item, and I've accidentally entered incorrect codes for produce. When I notice, I fix them, but I've probably missed a few.

I guess the easiest answer is for grocery chains to reinvest some of those windfall profits and hire more cashiers.

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[–] [email protected] 13 points 2 years ago (6 children)

At my grocery store, they added in a ton of self checkout, but they didn't give you enough room to bag your groceries. So you have a cart of food, but a mini-shelf to store them on. And yes, they are no limit. They typically now only have two manned lanes open during peak shopping times. I'm sure some theft is part of it, I'm also convinced most of the "theft" is from the stupid setup and the scales on the mini-shelves. Only place I stop for a receipt check is at membership places like Costco. Everywhere else is a firm, "No thank you," and I keep walking. Go ahead, call the cops. I have a receipt.

[–] Thepinyaroma 15 points 2 years ago (1 children)

Yep, Costco is fine we all knew the deal when we signed up. But the Walmart greeter stopping me? No way.

You wanna see if I'm stealing? Check the damn cameras.

[–] [email protected] 4 points 2 years ago

Costco also has actual cashiers working, and an extra person to bag your groceries on top of that typically. And they pay better than the typical grocery store.

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