this post was submitted on 06 Jun 2024
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[–] Drunemeton 128 points 6 months ago (3 children)

Holy Shitballs:

Sam Santala

Jun 5

Also, hilarious that I can't even get ahold of your support chat to question this unless I agree to these terms beforehand.

Jun 5

I can't even uninstall Photoshop unless I agree to these terms?? Are you fucking kidding me??

Jun 5

Realising I also need to agree to the terms if I want to sign in and cancel my subscription

16h

Can someone there give me an email for someone who can cancel my subscription without having to sign in and agree to these new terms first?

[–] [email protected] 57 points 6 months ago

Realising I also need to agree to the terms if I want to sign in and cancel my subscription

I'm pretty sure this is not legal in EU

[–] magiccupcake 40 points 6 months ago (3 children)

I think at that point I'd mail a certified letter and cancel whatever card it's on.

That probably wouldn't work but one can dream.

[–] [email protected] 21 points 6 months ago (1 children)

I mean it probably would. Their only recourse would be to sue you.

[–] [email protected] 17 points 6 months ago

And if you have a decent credit card, and a record of your attempts to contact them and cancel your subscription, they’ll likely take your side if you back charge then block them from your card.

[–] [email protected] 9 points 6 months ago

This is why vendors should send us a public address to pay, instead of us sending them a private address to charge.

[–] KonalaKoala 1 points 6 months ago

What about sending a certified letter to the company in question stating they better reverse the idiotic decision or be prepared to face a lengthy prison sentence for it?

[–] [email protected] 4 points 6 months ago

Wipe your system. Then it’s uninstalled.

Cancel your recurring payment. Then that’s done too.