this post was submitted on 04 Jun 2024
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It's not just youth, it's people across the entire population that have issues reading maps.
I work in 911 dispatch, obviously a big part of the job is all about location. We spend a lot of our shift looking at maps on our screen trying to figure out where people are so we can send them help.
In training for a couple days, they busted out paper maps of our county and had us locate different intersections, landmarks, etc. our class skewed a bit younger, mostly millennials at the time (this was about 6 years ago) but also some Gen x and boomers. I'd say only about 3 out of the 12 of us were really proficient at all at reading a map.theru wasn't any particular age bias, really what it seemed to come down to is "who was in boy scouts"
And it's not a new thing, a lot of people have had a hard time with maps probably since maps were invented. It takes certain kinds of spatial reasoning skills that some people just struggle with. My boomer mom could never read a map, a lot of my grade school years were the days before GPS and half of my class always struggled with it when it came up in history/geography/social studies, it's been used as a joke in movies for decades. It's probably gotten somewhat worse since people don't use paper maps as much anymore, but there's also a "use it or lose it" aspect, I noticed that my own map and compass skills have degraded a little recently while hiking a new trail with a paper map, there's probably a few older people who used to be pretty proficient at reading a map but would have a hard time with it since they haven't had to in over a decade.
I'm curious, how much does 911 dispatch rely on Google maps? (Street view at all?)
It's going to depend a bit on the agency, different places use different systems and have different policies available to them.
Where I work, we used to have Google maps integrated into our CAD (Computer Added Dispatch) so it would sync to the built in map in our CAD. I believe it was some sort of 3rd party plugin, not something the cad developers officially supported, so it was always kind of slow and buggy, and some update that happened a couple years ago totally broke it so we no longer have that.
We do use Google maps through a web browser pretty frequently. We have most of the businesses, parks, schools, cemeteries, etc. loaded into our CAD, but they're not labeled on the map, and sometimes being able to ask "can you see the Starbucks from where you are" can be kind of useful, and the satellite view is really useful for our more rural areas where they may not be many obvious landmarks and it's all fields and trees.
Some departments have some stricter internet usage policies and such and may not be able to use Google maps.
Street view has its uses, mostly for narrowing down the exact address. Most of the time it's not super necessary, we can send police out to the nearest intersection if needed, and they can find "the big house with a red door" or whatever themselves, but if we can narrow down the exact address, sometimes we may have important caution note attached to the address, and of course it can sometimes shave a few minutes off of our response time if our responders don't have to go hunting for the right house.
One of the times street view came in particular handy for me was one time I had a 3rd party calling about something for a friend. They weren't sure of the exact address, but they knew the road and some nearby landmarks that had it narrowed down to about 2 or 3 blocks. The caller kept saying that there was a "big yellow walkman" on the front porch, and was too worked up to really elaborate on what she meant by that. I turned to street view and just kind of went down the block looking at porches until I found one that had one of those fluorescent yellow/green "children at play" signs people put in the street that are shaped like a kid walking and it clicked that that was what she meant.