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this post was submitted on 23 May 2024
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Technology
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4 times in the last 5 years.
There's a combination of flaws. The strainer basket doesn't do a very good job keeping debris out of the impeller. There's little separation between the steainer and the impeller. So long hairs that are partially caught in the strainer can still wrap around the impeller.
The pump itself has a terrible impeller design. The impeller is nylon and is press fit onto a 1/8 brass rod that just has a flat ground on it, no knurling or splines. The nylon cracks easily and ends up free spinning.
They use the same pump in loads of washer models. So yes, there's a very large user base, but that's a lot of people with part failures. The pump is garbage and lg should not be using it.
That’s a legitimate complaint, but if you bought it within the last 5 years or whatever, it’s possible they saw error and changed, assuming that’s the same part they used.
Or maybe, and I find this much more likely, the one you got on Amazon was disguised trash like everything else from Amazon and it’s not actually the OEM parts causing the issue since it’s always the same shitty part that fails. You got unlucky with the oem part, then bought trash on Amazon (basically everything on Amazon is knockoff, nothing is quality) and have been replacing it since.
If you bought the replacement pump from an OEM part supplier or other official supplier for replacements, and continued to have the issue, sure, but at this point you are giving an extended Amazon review as a review of the machine itself. And that’s not remotely fair to the unit, because Amazon is trash and won’t even let you post negative reviews anymore (try it, good luck).