sacbuntchris

joined 2 years ago
MODERATOR OF
[–] sacbuntchris 2 points 1 year ago

It's obvious that these people don't work full time with a family

[–] sacbuntchris 6 points 1 year ago

Ok but this is the last time!

[–] sacbuntchris 14 points 1 year ago (1 children)

I'm not falling for that again

[–] sacbuntchris 1 points 1 year ago

The problem is their website also implemented an invalid email check when I try to login which is what got me to this point

[–] sacbuntchris 13 points 1 year ago

Honestly I mostly just posted this to be funny but this is good advice

[–] sacbuntchris 54 points 1 year ago (8 children)

Nice try I've heard that before

[–] sacbuntchris 11 points 1 year ago (1 children)

IMO the biggest issue is separating the customer from support people too much, and likely separating the support people from the actual business too much. They throw up that stupid bot in between customers and contacting support because they don't want support people answering the same questions a million times, yet in doing so they just make the customer experience worse. And the bot does a bad job helping people with basic stuff, and a worse job of letting people get actual help from a person when the bot realizes it can't do what the user needs.

The people on Twitter told me to use the website contact form because they don't have any actual connection to the company. I'm guessing they're outsourced and can regurgitate from an FAQ, but they have no ability to escalate to someone with any power.

[–] sacbuntchris 13 points 1 year ago (2 children)

They give you free stuff and it's nice to save your info so you can order food for pickup when out and about.

[–] sacbuntchris 7 points 1 year ago

Stand with me against this injustice. I'll be the Baja to your Blast

[–] sacbuntchris 46 points 1 year ago

I would sure like the free stuff they promised me after my past purchases

[–] sacbuntchris 6 points 1 year ago

This is so dumb but so funny

[–] sacbuntchris 7 points 1 year ago

Thanks for that hot tip

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