They are doing maintenance and updating the game. It's supposed to take a couple hours.
Source: https://discord.com/channels/1037510064333926402/1037739073755951124/1334144764911685674
<@&1071181702925389924> Maintenance is planned to start <t:1738159200:R> or a few minutes after. Load your steps into the game if you want them to count! We expect no steps to survive the update until you login on the other side.
As a reminder, we’re expecting a longer maintenance this time around. The devblog stated to expect 5-6 hours at minimum, but let’s see what the team can do today 🙂
For some, me included, returning the printer and getting a refund might be a good option. If this goes down the "bad" path, I'm returning to klipper-based printers, even if this leads to more work and maintenance.