A good friend of mine lives in Burlington, VT and has schizophrenia. There is a service there, First Call, that will send people trained to recognize mental illness and deescalate the situation only getting police involved as a last resort.
Or at least that's how it is supposed to go. Said friend was still drug away by police with First Call on the scene before. At least they weren't shot, I guess. Still if they are ever in need of outside intervention I saved the number in my phone and I'm sure as shit not calling the police on them.
I wish more cities had a similar service.
What in the actual fuck are you talking about?