This community is for all things T-Mobile. Here you can find news, speedtests, discussions, and help with all things T-Mobile. Can't get connected, phone on the fritz, questions about plan benefits, or maybe something else? Well you have come to the right place.
Rules last updated 07/24/2023
Here you can find previous speedtest threads
This message started appearing 3-4 years ago when you logged in with a prepaid account.
Sorry we're not ready for you yet. We're working on improving your app experience. In the meantime, my.t-mobile.com can help you out. Go to my.t-mobile.com ›
T-Mobile is a dysfunctional company, their actual network is good to great in my experience but they seem to be incompetent at literally everything else.
I agree. The network has been pretty solid for me since ~2016, but i pay with giftcards rather than risk my CC info to them. No thanks.
Is this the app or the website? I can log in on the website fine. I have no desire to have the app on my device because lord only knows what data it collects. No thanks.
This was updated sometime since this post. Now they are honest and say prepaid is not supported.