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Get. Rid. Of. Their. Router.

ISP provided networking routers are inherently garbage. They don't want users messing with that, because your average user doesn't even know what the fuck an ethernet cable is and will break everything by fucking around in it.

Run your own router and put theirs into modem only mode with routing and wifi disabled. If that's not an option ask their tech support if you can buy your own DOCSIS/fiber modem (or whatever hardware you use) and return their hardware. If they also don't allow that.... well, switch or just suck it and deal with it while the ISP rubs their nipples some more.

Use that shit as a modem and get another device for your internals.

Never use their router. Obviously for the issue you're having now, but also for financial reasons. They charge ridiculous fees for renting their shit routers when buying one for like $120 will be a significant upgrade over there's and will start saving money like 6 to 8 months in. Also it's not tied to the company, so you get to keep it.

Never use the ISP provided equipment on your network. Even if you must use their modem and router, have them turn of the wifi, and connect your router to their garbage using the WAN port to connect from their LAN port with nothing else connected. If they refuse to turn off their wifi and you can't do so through the admin, cover their crap in a Faraday cage to kill the signal. Always enter your own DNS settings on your router, never use their DNS. Make sure to use an encrypted DNS to avoid them hijacking it.

You should out the ISP by name. Fuck those guys

OP, people often mention openwrt, but you can also buy a FreshTomato compatible router and also try that. It's super user friendly, regularly updated, and has a significant amount of features you would likely never find on average routers, just like openwrt.

I really like using the VPN functionality and running an openVPN server and dynamic DNS setup so I can always connect my phones to a trusted VPN and backhaul my connection through home while I'm out and on a risky open connection.

As a Cybersecurity professional, I feel like it's got a lot of good things going for it that I really appreciate, and you can control it without the ISP being able to intrude on your network.

I run my wired connections through that and use the router for DHCP, and then also have a separate mesh system for my wireless. I can set up separate virtual networks as needed and have them separated/isolated altogether, or allow specifically how I want them to see each other, etc.

You can even set up entirely different networks by port on the back of the router. Cool stuff. Openwrt is good too, but most people don't know about FreshTomato I don't think, it spun off of Tomato several years ago when those devs quit updating it.

Never ceases to amaze me just how awful US ISPs are. Why do they get to behave like this? Are they local monopolies or something?

Not worth the hassle, replace the stupid router with an openwrt one

Name and shame, dude. Your post is great and we need some proper nouns.

That's unacceptable. I agree get a dumb modem from them and use your own Router/firewall/ access points

I wouldnt say thats normal ... (at least here in germany).

Maybe consider using the isp device as modem only and use your own router?

I saw your edit are you able to get an asus router in your budget? Check Facebook and Craigslist. That's gonna be the best brand you can buy with the most features. I got a little usb drive hooked up and it has a built in encrypted torrent Downloader. Mine is pretty expensive but I'm sure you can find a used one.

Change iSP if you can, ans un any case you should use your own router running OpenWRT to have full control over your own network

Talk to your ISP about getting a modem only, without a built-in router, then purchase a separate router of your own. All-in-one modem/router combos are generally kind of crap anyway, and one that your ISP can control directly is obviously a problem on top of that. I get why they'd do that: most users don't know a damn thing about how to properly set up their network, and being able to change settings without walking the users through it would simplify things. Still crap, but I get why.

Even if you have to buy your own modem, definitely go for a modem-only device and a separate router. Personally I go the extra length of having a modem, a separate wired-only router, and a separate wireless access point for wifi. Combo devices have a habit of not managing memory well and needing to be reset more often.

I don't know if anyone has murmurings this yet, but if you leave a landline that is through your ISP, and connected to the router, you may not be able to use your own router. Spectrum doors not let you, and despite all the research I did before, I did not find that out until after I purchased my own. You can ask them to split the line and use the old router with the phone, and your new router for internet, but there are potential issues with degradation of service involved, as well as the more mundane problems of running into ISP support who are not interested in understanding what you want, and getting the line actually, physically split.

Personally I would drop them out of principle. I don't feel like supporting assclowns. Its the same reason I started using Linux, Lemmy, Qwant, etc.

I have been running a TP-Link Archer C4000 for several years now. Super solid, great price, no complaints. For me the tri-band capability is more important than Wifi-AX, which isn't very useful unless you need incredibly fast network speed or if you have a ton of devices (which all need to be supporting AX).

You could also look into OpenWrt and maybe get your device an open firmware. For a more advanced setup you can look into OPNsense, but you will probably need additional devices for WLAN, DECT, etc.

You MAY be able to use that existing router/modem as just a modem by putting it in Bridge Mode or equivalent which disables any routing and WiFi and into just a modem.