A place for questions.
What do you think of this?
I think a lot can be said about it - it seems like a win for the drivers, but I can also see how it could be an inconvenience to the users...
But, overall, it's a W, right?
Or am I missing something?
I do not live in a place that has doordash, and our food delivery service is not really done in a comparable way at all, so I cannot acutally fully relate to what is going on.
Simple rule, non negotiable: If your service only can survive on starving the employees than your service shouldn't survive.
Same applies to the customers (users if you will): If the aforementioned rule would apply everywhere you easily were able to pay the prices necessary to fully support the employees (because the customers earned enough, the tide and the boats and so on).
As always the answer to this problem is to be found with the greed of the company owners...
Just don't use food delivery apps. Get it yourself, or only buy from places that have dedicated delivery jobs.
Delivery apps cause increased prices for the consumer AND the company selling the food. If the company isn't prepared for that, then they may take a loss just because you wanted to pay some middleman 20% + a tip to an underpaid "gig worker" without insurance or job security.
There is a way to do these right. ALL of the major ones do not do it right.