this post was submitted on 11 Dec 2024
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How do I un-ban someone? (self.moderators)
submitted 1 week ago* (last edited 6 days ago) by DougHolland to c/moderators
 

Banned a guy, who's convinced me the ban was too hasty. I'd like to un-ban the banned. Don't see any way to do that.

Thanks.

Edit: Resolved. God bless you, every one!

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[–] [email protected] 33 points 1 week ago* (last edited 1 week ago) (1 children)

Unbanning is not intuitive.

You have to navigate to the comment or post that you banned them from, click the three little dots next to their comment/post for more actions, and there should be an option to unban

You may have to go to the modlog and click the direct link to their post/comment to find those options if they have no other posts or comments in your community.

[–] DougHolland 5 points 6 days ago (1 children)

Thank you, kind stranger. :)

There's no direct link from the modlog if someone's banned, apparently. I was able to find one by googling to find the post. The second ban I'd like to reverse, I removed the comment, and thus it can't be found.

If anyone has further ideas, I'm all ears like Spock.

[–] [email protected] 3 points 6 days ago (1 children)

A ban or removed comment will always have a direct link in the modlog, as far as I'm aware.

To find it, you should be able to go to the modlog, then click on the 'Filter by mod' selection, and search your own username. This should show all of the mod actions you have enacted. From there you should be able to see the comment you removed, which will itself be a clickable link, bringing you directly to the deleted comment on whatever post it was on. From there, you should be able to do the 3 dots thing and unban.

[–] DougHolland 1 points 6 days ago (1 children)

Comments removed, mods can click from the modlog to the comment. Bans, nope. Clickable links are only what's blue and red — the mod, the user, and the community. Looks to be the same for any community, something I've just learned today. A bit frustrating, but ... oh well.

[from modlog]

[–] [email protected] 4 points 6 days ago* (last edited 6 days ago) (1 children)

You can't interact with the ban action itself (only admins who instance banned someone have a use for that). But If you removed their comment right after the ban, the removals should also be in the mod log near it.

After doing some searches in the modlog myself for that user in the screenshot, I also could not find a comment removal action by you.

I then searched your community for any comments made by that user in the standard lemmy search (by selecting comments as a search field, then your community, and then their username as the creator). This showed two comments by them in this thread, so I believe the reason you or I can't find them in the modlong, is you never removed their comments. You should be able to unban them from that thread. :)

[–] DougHolland 2 points 6 days ago (1 children)

Oh my golly — thank you. I spent more than two hours trying to find something that user had posted so's I could access those three fabled dots. Sure hope you spent less time than that!

Ginormous thanks. :)

[–] [email protected] 2 points 6 days ago* (last edited 6 days ago) (1 children)

No prob, glad I could help! ^^

And sorry for sending you on that goose chase!

[–] DougHolland 2 points 6 days ago

You didn't sent me, I wild-goosed myself — you were the lantern!

[–] [email protected] 12 points 1 week ago (1 children)

Find one of their previous comments and unban them from there

[–] DougHolland 0 points 6 days ago (1 children)

Worked for the one I could find, thanks. The other, I'd removed the comment, so it's eternally in the void.

[–] [email protected] 2 points 6 days ago (1 children)

Even if you removed it, you can still see it as "removed by mod"

[–] DougHolland 0 points 6 days ago

That's what I'd expect, but I've been to the page, while logged in, and there's no such trail.