this post was submitted on 21 Jul 2023
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I’m not sure if it’s a coincidence, but I raised a case with the ICO in the UK, and today they got back to me asking for all my communication with Reddit. Also today - after a month of silence - Reddit also emailed me with this

If you’re in the UK and had been affected by posts being restored, I’d recommend contacting the ICO. It takes less than 5 minutes

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[–] yumcake 136 points 1 year ago (25 children)

That's pretty dubious, otherwise why would I get all these replies from 3-7 years ago? Not new replies on dead threads, but the replies were posted that long ago, and I'm being notified about them now as "new" comments. Seems a lot like deleted posts coming back.

[–] [email protected] 20 points 1 year ago (1 children)

This is why Power Delete Suite edits the comment before deleting it. If Reddit is keeping a record of deleted posts and comments, then theoretically they'd only be left with a bunch of comments that say nothing. But I'm pretty sure that if they're keeping deleted comments, then they're also keeping edit histories.

[–] [email protected] 6 points 1 year ago* (last edited 1 year ago)

I imagine they have full offsite backups they can pull data from. That's why we have documentary shows like Mr. Robot, never forget 5/9!

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[–] [email protected] 67 points 1 year ago (1 children)

“Welcome to gaslighting 101! Please take a syllabus from the pile you will [not] find by the door, which will [not] include your instructor’s contact information and office hours.”

[–] [email protected] 6 points 1 year ago

Right? Make sure you trust your script? Who's broken the trust here?

[–] [email protected] 59 points 1 year ago

If you’re in the UK and had been affected by posts being restored, I’d recommend contacting the ICO. It takes less than 5 minutes

Link it or put the email address in your post if you want people to actually do it

[–] [email protected] 43 points 1 year ago* (last edited 1 year ago)

This is nothing more than reddit pushing their luck with european data laws, and finally relenting and going "OMG if your stuff wasnt deleted it was your fault, not ours, We promise it'll totally work this time if you do it again, since we've turned off our desperation measures after being threatened by fines by the EU"

[–] [email protected] 29 points 1 year ago (2 children)

The founder of Tildes, Deimos, is a former Reddit backend engineer who believes this is a technical issue rather than a case of Reddit purposefully subverting user intentions:

Yes, this is almost certainly a technical issue. The way reddit caches things probably isn't the standard way you're thinking of, like a short-term cache that expires and refreshes itself. There are multiple layers of "cached" listings and items for almost everything, and a lot of these caches are actually data that's stored permanently and kept up to date individually.

There are also multiple other places and ways that comments are cached—comment trees are cached (order and nesting of comments on a comments page, for all the different sorting methods), rendered HTML versions of comments are cached, API data is probably cached, and so on.

All of these issues are probably just some combination of all of your posts being difficult to find and access due to the listing limits or certain cached representations of posts not being cleared or updated properly.

[–] [email protected] 21 points 1 year ago

This isn't really a good excuse though. Right to be forgotten doesn't me the right to be forgotten except in a cache loop. Sometimes this stuff is time sensitive.

[–] [email protected] 9 points 1 year ago

If you added a 5s delay between deletes, they don't come back. Not a caching issue

[–] [email protected] 27 points 1 year ago (1 children)

A blatant lie. They've restored some of my posts and comments 4 times.

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[–] ImTiagoSousa 26 points 1 year ago (1 children)

Oh, so we all got the same bs copy pasted response at the same time? Mine took over a month, so I’m referring it to ICO.

[–] [email protected] 11 points 1 year ago (1 children)

Oh so it was literally a co-incidence I got it a few minutes after the ICO email?

[–] ImTiagoSousa 6 points 1 year ago

Apparently so. It’s impressive how it took them 1 month+ to come up with this from their “Legal Team”.

[–] [email protected] 22 points 1 year ago (3 children)

If it isn’t on purpose, then they have a bug that is restoring comments. My main account is 18 years old. Cake Day is December 2005. I deleted it all, and then I checked from multiple devices to ensure when I logged in it was all gone, and it was. Until it wasn’t. I had about 100 random comments from 2013 to 2022 come back. So I manually deleted them all… again. And then a few days later, suddenly different comments are back. I must have repeated this deletion process 4-5 times. Each time, Reddit’s interface (not a third party script or app) showed me everything was gone… until it wasn’t.

They have some automated recovery going on whether they want to admit it or not.

[–] another_lemming 4 points 1 year ago

Site is broken enough it may be both not on purpose and automated. The suggestion to use 3rd party scripts says it all. Aren't they legally obliged to implement that feauture? And yeah, they recently fucked over 3rd party apps, so it's even more ridiculous. It would be nice if they have a lot of complaints anyway.

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[–] [email protected] 21 points 1 year ago (1 children)

I've filed my GDPR request a couple days ago and a shreddit session is due after that. Then another GDPR request to check.

[–] [email protected] 4 points 1 year ago (1 children)

If you’ve got an old account and active account, you’ll need to use your export to iterate through all comments to delete. Any script or app not using the export will be severely limited by the way the API (and this website) return comment listings for users.

[–] [email protected] 5 points 1 year ago* (last edited 1 year ago) (2 children)

Shreddit is rate-limiting and takes the GDPR export file as input. It's written in Rust with executable binaries available.

https://github.com/andrewbanchich/shreddit

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[–] [email protected] 15 points 1 year ago (2 children)

Mine are staying delete now after initially a few popping back up. What’s more concerning is that I requested my data a few weeks after I deleted my content. I was fully expecting to get empty files but nope ALL of my content. Dating back 10 years is still there! It’s not on my Reddit profile but they clearly kept it somewhere and can recall it whenever they want to. They do not delete the data.

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[–] [email protected] 13 points 1 year ago (1 children)
[–] [email protected] 7 points 1 year ago

⚠️⚠️⚠️ WARNING: TVTROPES LINK ⚠️⚠️⚠️
IMMINENT DANGER OF CROSSING EVENT HORIZON
exercise extreme caution when clicking the above link
⚠️⚠️⚠️ WARNING: TVTROPES LINK ⚠️⚠️⚠️

[–] hikarulsi 11 points 1 year ago

They also claim that API changes is reasonable; they also claim that IPO is a great idea

[–] [email protected] 8 points 1 year ago (1 children)

I got the exact same answer.

I kept all my communications with them and I still have to legally wait untill july 28th to report them to my national competent authority.

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[–] [email protected] 8 points 1 year ago* (last edited 1 year ago) (1 children)

When the ICO recieve a complaint they usually send an initial notification email to the data controller to advise that a case officer will be assigned in due course.

Well, unless it relates to a serious or ongoing data breach, which tends to be triaged immediately into an active investigation.

Initial notification letters do usually recommend trying to resolve the issue with the data subject in the interim though.

That probably spooked Reddit into moving your case up the priority list as I imagine they've got a pretty substantial backlog of SAR, erasure and objection requests, considering the circumstances.

The response window for most of those rights is 30 calendar days + extensions if applicable, so they could also have just been responding as late as allowed, accounting for aforementioned probable backlog.

Do let us know when the ICO gets back to you though, will be fascinating to hear what they have to say.

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[–] [email protected] 5 points 1 year ago

You feel that? You feel it slipping?

When you have to be this hands on with your site, manipulating it, it just means your circling the drain… slowly working your way down.

It’s going to get exhausting putting out these little fires constantly. If only they had a group of people that would happily do the moderation for them… for free.

But why even acknowledge it if you’re just going to lie about it. Cringe.

[–] [email protected] 4 points 1 year ago

heck I can't even get my data to begin with. When it did not show they sent me bakc an email saying it would take up to 30 days. today I emailed back that it has been well over 30 days.

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