this post was submitted on 26 Aug 2024
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It turns out that more technology in cars isn’t necessarily something customers want, and it’s not really improving their driving experience. We know my thoughts on the matter, but I’ll do my best to stay impartial on this latest survey from JD Power that shows most customers don’t appreciate technology in cars unless they can see a clear benefit to them.

JD Power’s 2024 U.S. Tech Experience Index Study evaluated over 81,000 drivers’ experience with “advanced vehicle technologies” in 2024 model year vehicles after 90 days of ownership, It turned out to be a pretty mixed bag when it came to what people liked using. There are a number of tech features that customers like using because they feels that it answers their needs, but at the same time there is a whole lot that don’t get used very often or are continually annoying, according to the survey.

...

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[–] Bye 7 points 3 weeks ago

I like having Siri in my car when she works. Like when my phone properly wirelessly connects. But when it doesn’t, I hate it, and would be better without it.

Also why the hell can’t CarPlay use the radio, when the car has a radio. Why can’t those two things talk to each other. Fucking dumb.

[–] fne8w2ah 6 points 3 weeks ago

The lack of physical buttons in new cars should be considered alarming from a safety POV.

[–] jordanlund 6 points 3 weeks ago

I drive an Audi Q7 and every time I turn my headlights on, I get warnings about how my "Side Marker Lights" are malfunctioning.

First, no, they're working fine.

Second, this seems to be super common on the Q7.

Third, the only "fix" is a $4,000 headlight assembly replacement.

Or, you know, connect an ODB-II device and disable the side marker lights.

[–] [email protected] 6 points 3 weeks ago (1 children)

What bothers me the most (aside from getting rid of all knobs and physical buttons...) is that I bought a car the better part of a decade ago with Android Auto. And it is awesome. It is everything I want in a car "entertainment" system and it makes it trivial to navigate and listen to music.

So... of course car companies are going out of their way to block that and apple auto. Because they want subscription fees.

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[–] joel_feila 6 points 3 weeks ago

Ok the article mentioned ai climate control. Bitch that's not ai we have that in cars for decades

[–] [email protected] 5 points 3 weeks ago

It turns out MOST products and services are built with shit we don't want but not a single damn corporation listens.

That's ummmmmm capitalism?

[–] [email protected] 5 points 3 weeks ago (2 children)

I actually like big screens on infotainment systems, especially the ones that integrate into the dash and not the ones where it looks like they just stuck a tablet on top of the dash. I have a Subaru and it has a nice vertical 11in screen. I also like the design of the new Hyundai and Kia screens that run across the dash.

Having said that, those screens should strictly be for that purpose, infotainment. Anything that controls essential functions should still be physical buttons, levers, and dials.

I was excited when Volvo announced they were going to release an affordable subcompact SUV EV, then saw they put almost everything on the infotainment screen in the middle of the dash, even the speedometer!

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[–] [email protected] 5 points 3 weeks ago

My parents just got a new car with one of those tablets built into the console. They were showing it off to me and turned it on, only for the radio to be blaring and my dad had to go through like 5 menus to get to stop it from playing.

[–] TR3_backup 5 points 3 weeks ago* (last edited 3 weeks ago) (3 children)

The only tech I want:

AC

Heated seats

Bluetooth/am/fm/aux sound system with good high and low ranges, but honestly as long as I have a diagram of what wires go where I can install my own like I did on my last two.

A backup camera for those times when I need to line up my trailer hitch but don't have a partner to guide me.

Beyond that?

Meh.

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[–] [email protected] 5 points 3 weeks ago

I think I got my car at the right time... it has Android Auto and a few automated features that I really appreciate, like auto headlights, pushbutton start, and adaptive cruise control. I can control some functions via an app on my phone, like remote unlock and remote start, which has come in very handy on several occasions. But it still has physical controls for all the commonly used and critical functions. It doesn't have a huge glass panel taking up most of the dashboard.

The one and only feature that really truly annoys me sometimes is the reverse automatic braking. It uses sensors on the back of the car, and if I have my hitch-mount bike rack in place it freaks out. I can disable it, but only until the next time I start the car, and every time I have to hold down a software button on the touch screen for 3 seconds. While I'm trying to back up. There should really be a physical toggle button for that.

[–] [email protected] 4 points 3 weeks ago

I would pay an extra 3k for "lack of touchscreen"

[–] [email protected] 4 points 3 weeks ago* (last edited 3 weeks ago) (4 children)

I was surprised that I pretty quickly started to like the UX simplicity of Tesla. I thought I would've hated it, but they did a really good job there.

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