this post was submitted on 10 Jul 2023
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You Should Know

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I couldn't log in after last night's hacker shenanigans. Deleting site cookies fixed the problem.

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[–] misterbassman 17 points 1 year ago (1 children)

Just to add to this.

This is because the authentication tokens that your browser uses are stored in cookies, these match up with entries in the database.

As a way to mitigate the hack, admins deleted the entries in the database rendering the tokens in cookies useless.

This means that any tokens the hacker got access to are also useless.

[–] scarabic 2 points 1 year ago

Kudos to those folks who mitigated the attack. And logging back in is a small inconvenience for me. I do worry about everyone on the instance waking up and finding that commenting isn’t working, trying one more time the next day and finding it still not working, and just giving up and never coming back. This may have been necessary but it can be a really negative impact on a community that’s trying to grow.

[–] EncryptKeeper 6 points 1 year ago

If you use Wefwef just log out and log back in.

[–] PottedPlant 6 points 1 year ago

So it's clear, on Android press and hold on the app icon and go to App Info. Goto the subsection Storage and Cache and delete the Cache. I had issues with Jerboa and had to delete both the Cache and the Storage as well.

[–] nokaydonit 5 points 1 year ago

Anyone else tried to post saying you cannot log in, then realised, 'oh I need to log in to post that I can't log in'?

[–] spearz 5 points 1 year ago

I tried clearing my Memmy for Lemmy (iOS) cache but I still couldn’t log in. Removed and reinstalled the app (no trouble) and I can log in again. (Just had to re-do my preferences - again, just a minute or so).

[–] Geek_King 4 points 1 year ago

Opera GX refuses to log in correctly, I've cleared my cookies/browser data 5 times now, closed entirely and reopened. But when I log in, it says "Logged in!" but then I'm not logged in. I tried logging in on Edge and that worked, maybe a reboot of the system will help.

[–] Emagtog 4 points 1 year ago (1 children)

I'm on Android I cleared the data for jerboa and liftoff. It worked for me.

[–] Techmaster 1 points 1 year ago

In liftoff, hold your finger on your account and a menu will pop up where you can log out.

[–] Fuck_u_spez_ 3 points 1 year ago

I didn't see an obvious way for Liftoff users to delete cookies but long pressing on the user name in account settings, removing it, and signing in again seems to have worked for me.

[–] popemichael 2 points 1 year ago

This was really helpful. I was wondering why I wasn't able to log in. Thanks, op!

[–] [email protected] 1 points 1 year ago

Can confirm. I tried to change my password this morning to be safe, but I couldn't log back in. Deleted cookies for lemmy.world and was back in business.