this post was submitted on 06 Mar 2024
16 points (94.4% liked)

techsupport

2475 readers
2 users here now

The Lemmy community will help you with your tech problems and questions about anything here. Do not be shy, we will try to help you.

If something works or if you find a solution to your problem let us know it will be greatly apreciated.

Rules: instance rules + stay on topic

Partnered communities:

You Should Know

Reddit

Software gore

Recommendations

founded 1 year ago
MODERATORS
 

Hi,

I have a WD 2TB passport that is making this weird clicking sound. I've had it for a while now. Is it time to get a new drive?

https://imgur.com/a/SpZyupL

top 14 comments
sorted by: hot top controversial new old
[–] jasep 27 points 8 months ago (1 children)

If that drive data can still be accessed, make a copy of everything you care about NOW. It's on its last legs, likely.

[–] parachute 4 points 8 months ago (2 children)

Thank you! This is actually my backup drive and I have full copies of all the data on this drive on 2 other computers so what I'll do is get a new drive soon to replace the backup drive.

What do you think I should do with this drive?

[–] ma11en 6 points 8 months ago (1 children)

Smash it with a hammer before recycling

[–] Bytemeister 2 points 8 months ago (1 children)

Too risky, disassemble the drive, shatter the platters, then melt them down and cast the material into a marble and drop it down a borehole at the nearest quarry.

[–] ma11en 1 points 8 months ago

I used to use platters as coffee mats at one of my old jobs.

[–] [email protected] 3 points 8 months ago* (last edited 8 months ago) (1 children)

If it still mounts and doesn't throw any errors probably still keep it as a redundant cold storage just don't add anything to it anymore. That way if your new backup drive dies because of x reason you still have a chance to recover some data.

Edit: this is assuming its nothing too sensitive where you one want a certain amount of copies in the world and its not under warranty anymore. If it is sensitive, you can try removing the drive from the enclosure, this is called shucking, tape it up with a few layer of whatever tape you have, then either take a drill or a pickaxe to it to destroy the shiny disc of metal inside, aka the platter make sure you do this outside. If its under warranty, securely erase it and get it sent off to be replaced by WD

[–] parachute 2 points 8 months ago (1 children)

Thank you for bringing up warranty, it's not something I thought about since I thought this was an expected failure mode. Turns out WD authorized an RMA even though I couldn't find my receipt because it's been less than 3 years since the ship out date from their factory and their warranty is 3 years so pretty happy with that.

[–] [email protected] 1 points 8 months ago

Aye glad to hear you have a game plan. Hope the replacement process goes smoothly

[–] Golfnbrew 16 points 8 months ago (1 children)

Clicking is not a good sign for a hard drive. Yup, time to replace.

[–] parachute 3 points 8 months ago (1 children)

Thank you! This is just a backup drive and I have 2 other copies if the data so ill get a new backup drive soon and all should be good. Can you think of any interesting uses for a drive like this now that I cant trust it?

[–] Golfnbrew 2 points 8 months ago

I disassemble and retrieve the magnets, there may be other uses...

[–] ABeeinSpace 7 points 8 months ago (1 children)

That drive is failing. You need to get the data off of it right now. It should not be used again

[–] parachute 3 points 8 months ago (1 children)
[–] ABeeinSpace 7 points 8 months ago

Of course.

You don’t have to drop everything you’re doing to get the data off, it’s not like the drive has minutes to live. However, you must unplug it and stop using it until you have time to move everything off of it