Lemmy.world Support

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Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

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founded 1 year ago

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Unable to Verify email (self.support)

submitted 1 year ago by Prismatic to c/support

6 comments fedilink hide all child comments

The verify email link doesn't work and when I try to use 3rd party apps, I get an email not verified error. I'm not sure how to reach support for this. Also, the only way to log in is to reset my password. It's so frustrating.

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[–] Faildini 3 points 1 year ago (2 children)

+1 on this issue. Does anyone have a solution to this, or is just a bug we need to wait on a fix for?

[–] Prismatic 1 points 1 year ago (1 children)

Thank you for validation! 😂 Now, I am unable to clear this message from my notifications. I hope this thread gets more eyes. My session time has been more stable today at least.

[–] Prismatic 1 points 1 year ago

Replying cleared the notification.

[–] Prismatic 1 points 1 year ago

I emailed support at [email protected] and they seemed to get my account verified.

[–] EarWorm 1 points 1 year ago (1 children)

Mine just randomly started working, any luck on your end?

[–] Prismatic 1 points 1 year ago

After reaching out to support, my account seemed to get verified.