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Google Cloud accidentally deletes a financial institution account due to ‘unprecedented misconfiguration’ (www.theguardian.com)

submitted 6 months ago by [email protected] to c/[email protected]

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A week of downtime and all the servers were recovered only because the customer had a proper disaster recovery protocol and held backups somewhere else, otherwise Google deleted the backups too

Google cloud ceo says "it won't happen anymore", it's insane that there's the possibility of "instant delete everything"

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[–] TCB13 48 points 6 months ago* (last edited 6 months ago) (1 children)

“This is an isolated, ‘one-of-a-kind occurrence’ that has never before occurred with any of Google Cloud’s clients globally. This should not have happened.

I don't believe this is what that rare, what I believe is that this was the fist time it happened to a company with enough exposure to actually have in impact and reach the media.

Either way Google's image won't ever recover from this and they just lost what small credibility they had on the cloud space and won't be even considered again by any institution in the financial market - you know the people with the big money - and there's no coming back from this.

[–] TeoTwawki 12 points 6 months ago* (last edited 6 months ago) (1 children)

It has 100% happened before and just never been admitted to. I have both 1st hand dealt with the aftermath and heard from other smaller companies about it. I work at medium sized MSP and disaster recovery is in my wheelhouse.

[–] TCB13 1 points 6 months ago

Thank you for confirming my suspicions. :)