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this post was submitted on 25 Apr 2024
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If you have a business line you’re still 100% getting a script reader. They just come without a foreign accent.
Unfortunately mostly true. I worked for Charter Business, and was told I was "being too helpful". They only want people who read off the script. I moved over to the CCST group before they killed that off. I'm so happy to be away from there, that place was soul sucking.
That is disgusting. Too helpful? Jesus christ congratulations leaving that place.
I had an enterprise fiber side that I just bailed on and quit the place without notice(or another job lined up). It was genuinely soul crushing andi don't regret my decision. Granted 3 years later I make more than double the pay with less headache.