this post was submitted on 23 Apr 2024
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It doesn't stop. It just never stops.

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[–] [email protected] 58 points 2 months ago (3 children)

screenshot of a comment in the thread mocking a reply from developer: "Change management is particularly difficult with games like Cities Skylines 2. It's the most complete in depth city simulation ever written. There are a lot of moving parts and with its agent based deep simulation change management is a challenge. It's difficult to see in advance that removing game assets from the game will result in the unavailability of said assets in game.No doubt the there there was a change management procedure prepared in advance that was reviewed by all stakeholders. But this was such an edge case, removing assets resulting in the unavailability of said assets in game, that this interruption simply couldn't have been for foreseen.It won't be long now. In last week's update CO announced its intent to form an advisory panel, including members of the Cities community. CO will be able to leverage this expertise when formulating its rollback strategy. It's a solid bet that forming this advisory panel will be on COs agenda in the next couple weeks and we will see content creators showcasing a pre-release rollback in the months that follow.CO has committed to fixing core game features before the release of Bridges and Piers in Q1 of 2025 and we have every reason to believe this commitment is firm. Certainly we will see Beach Properties assets return to Skylines 2 by Q4 2024 or at the latest as an update to the base game released simultaneously with Bridges and Piers in Q1 of 2025."

This is just gold 🀣

[–] FooBarrington 15 points 2 months ago (3 children)

God, how can someone be so blind?

But this was such an edge case, removing assets resulting in the unavailability of said assets in game, that this interruption simply couldn't have been for foreseen.

They couldn't foresee issues created by removing assets, in a game that is supposed to support user mods, which can be added/removed at any time? Really?

The explanation I've seen is that they wanted to pull the DLC as soon as possible, since it was - literally - the worst-rated product on Steam. I'm 99% sure the bean counters responsible for all of the terrible decisions (release the game, no matter what state! Release the DLC, no matter the amount of content!) pulled the lever on this one again - no chance they'll see any responsibility with themselves.

[–] lanolinoil 71 points 2 months ago (2 children)
[–] FooBarrington 42 points 2 months ago

You're probably right, especially considering this sentence:

It's difficult to see in advance that removing game assets from the game will result in the unavailability of said assets in game.

I've seen this kind of defense meant honestly before, so I'm not 100% sure, but by god - I hope you're right.

[–] [email protected] 12 points 2 months ago

This is but their legit response was "dunno, that wasn't supposed to happen but it kinda did, maybe don't do anything now, we'll try to fix it sometimes", so this is not that far:

developer response: "Hi all! I just wanted to pop in and let you know we're looking into what's happened as you were of course supposed to keep access to the Beach Properties content until the patch that moves it to the base game arrived. Assets are replaced by the placeholder boxes, but as the waterfront zoning isn't available in the base game yet, I recommend holding off on loading saves with a lot of those zones. At this time we don't have an ETA for when this is resolved, but at the very least the upcoming patch (date still to be announced) will resolve it as the assets become part of the base game. I'm so sorry for the inconvenience this is causing!

[–] [email protected] 12 points 2 months ago (1 children)
[–] FooBarrington 1 points 2 months ago

God, I hope so!

[–] [email protected] 1 points 2 months ago (1 children)

Wait, but if they pulled the game from Steam shouldn't the owners still keep the game (DLC in this case) on their libraries?

[–] FooBarrington 1 points 2 months ago (1 children)

They refunded people, which probably removed the DLC from their libraries. People who bought the ultimate edition kept it.

[–] [email protected] 3 points 2 months ago (1 children)

That can happen? I wasn't aware developers could literally remove a game from your Steam library, if so that's really shitty and scummy.

[–] FooBarrington 3 points 2 months ago (1 children)

Well, they refunded it, so people got their money back. But it sucks that it breaks peoples save files.

[–] [email protected] 0 points 2 months ago* (last edited 2 months ago) (1 children)

I guess, but so the owner chose to get a refund, right? If so then that's to be expected, if that's the case then I don't see what the fuzz is about. Unless the refund was forced onto the customer.

[–] FooBarrington 3 points 2 months ago* (last edited 2 months ago) (1 children)

The refund was forced. Players didn't choose it.

[–] [email protected] 3 points 2 months ago* (last edited 2 months ago) (1 children)

Well then my opinion stands, that's pretty shitty. The choice to refund should ultimately lie with the customer not with the company.

[–] FooBarrington 1 points 2 months ago

I think the refund would have been right to do from the company side once everything was prepared - it wouldn't be right for them to keep any money from customers after the content has been integrated into the base game. But only once they are sure nothing will break due to the refund.

[–] [email protected] 7 points 2 months ago (1 children)

Not everything needs a change management procedure, calm down there Satan.

[–] [email protected] 19 points 2 months ago (2 children)

But…but software development absolutely does

[–] fishpen0 5 points 2 months ago (1 children)

Yeah, via automated testing. Old school change management with a group of random managers who don’t know shit sitting in a room once a week running up a really expensive meeting never has and never will actually prevent issues from going to prod.

I devops for startups going through high tiers of compliance and basically half my job is killing change management boards/change control boards/release managers in organizations and replacing them with actual working processes that aren’t just smoke and mirrors for people with no critical thinking skills

[–] [email protected] 2 points 2 months ago

Yeah, the industry as a whole has been moving away from these types of processes for the last 15 years. There are exceptions where it can still make sense but they have significantly higher risk profiles than video games do.

[–] [email protected] 1 points 2 months ago

You can keep your grubby ITIL process far away from me.

[–] dinckelman 6 points 2 months ago

Truth be told, i don’t have an ounce of care in me about this community council. I want them to make a product that was advertised, because so far it’s just a scam of colossal orders of magnitude (ha)