this post was submitted on 05 Jul 2023
24 points (100.0% liked)
Melbourne
1844 readers
73 users here now
This community is a place created for the people of Melbourne and Victoria. We are a positive, welcoming and inclusive community. We might not agree about everything, but we always strive to stay civil and respectful.
The focus of our discussions is based around things that effect Victoria, but we are also free to discuss our local perspective on wider issues. Or head to the regular Daily Random Discussion thread to talk about anything.
Ongoing discussions, FAQs & Resources (still under construction)
Adoption Certificate for Nellie, the Daily Thread numbat (with thanks to @Catfish)
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Anyone find that retailers are not picking up phones anymore (goes straight to voicemail or hangs up)? These are large retailers like kmart too. I feel like this started happening after the pandemic. Or is it just me?
I suspect retailers have taken advantage of the "great reset" that the pandemic kinda was.
Jacked up prices, dramatically tightened returns policies in their favour, never brought back rainchecks, cut back customer service staff etc. etc.
I think you're right. I haven't looked closely at return policies but yeah I think it hurts because they were quite generous during the pandemic.
I remember ringing a Typo one time and their phone was dead so I rang another close to them and the girl was like yeah they haven't paid their phone bill so the service is cut (because the shop's been closed during shutdown) I've often wondered if some retailers just left it and never reconnected their phone
Your call is very important to us.
Not even mate. Just leave a message. Beep. How rude is that.
Sorry, but all their operators are currently busy...
Even Bot #001 doesn't have time for anyone :(