this post was submitted on 04 Jul 2023
31 points (97.0% liked)
Melbourne
1843 readers
92 users here now
This community is a place created for the people of Melbourne and Victoria. We are a positive, welcoming and inclusive community. We might not agree about everything, but we always strive to stay civil and respectful.
The focus of our discussions is based around things that effect Victoria, but we are also free to discuss our local perspective on wider issues. Or head to the regular Daily Random Discussion thread to talk about anything.
Ongoing discussions, FAQs & Resources (still under construction)
Adoption Certificate for Nellie, the Daily Thread numbat (with thanks to @Catfish)
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Do you think its a requirement that to work for Linkt you have to get a lobotomy? Or do they exclusively hire people with single digit IQ? I traveled early June, noticed my tag didn't beep so I got home, logged a replacement tag, they go "No worries, we wont charge you for any tolls for the proceeding couple of days and until your new tag is confirmed received". Want to guess what I just received in the mail? If you guessed a toll invoice I have bad news for you: You are clearly too smart to work for Linkt. I try to be patient with call center staff, its not their fault they work for soul sucking corporations. But man we are 35 minutes in and they are still trying to tell me it is a valid invoice.
Heheh, they're smashing their heads against their desk because they prolly agree with you it's stupid, but they can't say that and have to keep repeating that's it's valid.
Escalate politely, and if speaking to a senior/TL doesnt work, there should be an ombudsman you can report to (though im not sure who in this case)
Fuck tollways.
Never trust a verbal promise not to charge.
It was in writing. That just made it all the more infuriating.