Technology

59769 readers

3022 users here now

This is a most excellent place for technology news and articles.

Our Rules

Follow the lemmy.world rules.
Only tech related content.
Be excellent to each another!
Mod approved content bots can post up to 10 articles per day.
Threads asking for personal tech support may be deleted.
Politics threads may be removed.
No memes allowed as posts, OK to post as comments.
Only approved bots from the list below, to ask if your bot can be added please contact us.
Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 2 years ago

MODERATORS

349

Fridge failures: LG says angry owners can't sue, company points to cardboard box (www.nbcbayarea.com)

submitted 9 months ago by L4s to c/technology

62 comments fedilink hide all child comments

Fridge failures: LG says angry owners can't sue, company points to cardboard box::NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems....

you are viewing a single comment's thread
view the rest of the comments

[–] [email protected] 4 points 9 months ago (1 children)

He is in the third-party repair business, so it makes sense for him to promote right to repair to protect his industry.

That, and as he often says, in an ideal capitalist world for both producer and consumer, the best way to retain business is to keep the customer happy, and an easy way to do that is to produce a quality product and not screw the consumer over, lest the product break or total itself and the customer go elsewhere for repair or replacement of the broken product. Satisfied customers in the first initial sale can lead to those customers returning often and recommending the business and product to others, leading to much more business (and profit) overall.

[–] billiam0202 2 points 9 months ago* (last edited 9 months ago)

He is in the third-party repair business, so it makes sense for him to promote right to repair to protect his industry.

That, and as he often says, in an ideal capitalist world for both producer and consumer, the best way to retain business is to keep the customer happy, and an easy way to do that is to produce a quality product and not screw the consumer over, lest the product break or total itself and the customer go elsewhere for repair or replacement of the broken product. Satisfied customers in the first initial sale can lead to those customers returning often and recommending the business and product to others, leading to much more business (and profit) overall.

Hmm, that sounds expensive. How about I give you a shoddy bomb casing filled with used pinball machine parts and put off worrying about any repercussions until next quarter?