this post was submitted on 25 Feb 2024
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Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).
Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word "Linux" in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.
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I have mostly avoided printers whenever possible, but I did find an old thread from 2010 that discusses a similar issue: https://forums.linuxmint.com/viewtopic.php?t=44034
While that is not a huge help for you, it may corroborate the assumption that it's a software issue.
My generic knowledge is that printer drivers have always been somewhat interchangeable. You may be able to try generic drivers at random to see if that helps. Dunno.