this post was submitted on 22 Feb 2024
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We are writing to inform you about changes to your Google Pay experience. As we continue to provide safe and seamless payments to users around the world, we are also simplifying the app experience in the U.S. For years, Google Wallet has been the primary place to securely store payment cards used for tap and pay in stores, alongside your other digital items like transit cards, driver’s license or state IDs, and more. While in-store and online payments via Google Pay are unchanged, the U.S. version of the standalone Google Pay app will no longer be available for use starting June 4, 2024.

Anywhere you normally use Google Pay — from checking out online to tapping and paying in stores — remains the same. If you use your Android phone to shop in stores where Google Pay is accepted, you can continue to tap to pay in stores with the Google Wallet app. Learn more about Google Wallet.

Here are the key changes and important dates:

• As of today you will no longer be able to view or activate deals in the app. If you previously activated a deal, and are still waiting for cash back, regular reward timelines apply. We know finding the best deal is important when shopping, which is why we launched a new deals destination on Search.

• Changes to peer-to-peer payments: As of June 4, 2024, you will no longer be able to send money to, request, or receive money from others through the U.S. version of the Google Pay app.

• Manage your Google Pay balance from the Google Pay app until June 4, 2024: You can use the U.S. version of the Google Pay app until June 4, 2024 to view and transfer your Google Pay balance to your bank account. You can continue to view and transfer your funds to your bank account after June 4, 2024 from the Google Pay website. Learn more about transferring money out of Google Pay.

Source: email update

[Edit: post title and source]

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[–] pikapika322 4 points 10 months ago (1 children)

I would imagine they'd send you a check at some point, but yeah, not really a customer-facing experience.

[–] Bangs42 11 points 10 months ago (1 children)

I mean, we never figured out how it happened, but they denied me a warranty return on a phone that I bought from them because it didn't match the IMEI they said they sold me.

I keep buying their phones, so maybe I'm dumb, but I'd rather not have to rely on Trust Me Bro to get my money. Even as little as it was.

[–] pikapika322 5 points 10 months ago

No, you're absolutely right. Especially given how fragile Google's attention span is.

On a related note: T-Mobile is convinced I haven't sent them a trade-in device although their own tracking shows I have, and they've even gone so far as to remove my monthly installment bonus. Their mistake, but I would've been on the hook had I not noticed it.