this post was submitted on 16 Feb 2024
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Air Canada must honor refund policy invented by airline’s chatbot (arstechnica.com)
submitted 8 months ago by [email protected] to c/technology
70 comments fedilink hide all child comments
 

Air Canada appears to have quietly killed its costly chatbot support.

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[–] [email protected] 125 points 8 months ago (6 children)

Sad commentary when your company's chatbot is more humane than the rest of the company ... and fired for it.

[–] systemglitch 36 points 8 months ago (5 children)

That's actually a deep thought.

[–] Duamerthrax 18 points 8 months ago (4 children)

No, Deep Thought was the chess computer. This is a large lanuage model.

[–] [email protected] 7 points 8 months ago (1 children)

I thought that was Deep Blue.

[–] Duamerthrax 9 points 8 months ago

Deep Thought predates Deep Blue and is named after the computer in The Hitchhiker's Guide to the Galaxy.

https://en.wikipedia.org/wiki/Deep_Thought_(chess_computer)

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