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Is YouFibre any good? (sh.itjust.works)

submitted 7 months ago by [email protected] to c/technology

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Hey, I'm in the UK and have been getting bombarded by a somewhat-aggressive campaign by YouFibre for their broadband. The actual claims they make are pretty impressive and their Trustpilot score is good, but it's a little too good and a lot of the reviews feel a bit off so I'm skeptical. Looking on sites other than Trustpilot they seem a little worse, particularly a lack of decent support. Does anyone have experience with them?

Also feels strange that Netomnia would have full fibre set up for my postcode before Openreach or Virgin...

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[–] [email protected] 2 points 7 months ago

Where I am there's a smallish internet provider, Sonic, that advertises almost-too-good-to-be-true service. As a former subscriber...nope, it's pretty much what they say it is. It was gigabit fiber and I could iperf to a university server and get 900Mbps+ (depending on time of day). Fast.com would say 1Gbps.

My only complaint was that iirc the advertised price was for service, with an extra charge for router. BYO router meant you were charged slightly more for service (this is my recollection, not positive though).

They are a pretty vocal net neutrality advocate, and from what the tech told me they offer "best effort" service, meaning while ATT fiber may support gigabit, they'll throttle it and upcharge you for the extra speed; Sonic, afaik, didn't do that. They now offer 10Gbps Internet for I think the same price as the gigabit, but I think you need to BYO network gear to take advantage of it.

Unfortunately our new place doesn't offer them, otherwise I would still be a subscriber.

Point being...too good to be true usually is just that, but sometimes it's not 🤷