this post was submitted on 28 Jan 2024
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No Stupid Questions

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I read an article about ransomware affecting the public transportation service in Kansas, and I wanted to ask how this can happen. Wikipedia says these are "are typically carried out using a Trojan, entering a system through, for example, a malicious attachment, embedded link in a phishing email, or a vulnerability in a network service," but how? Wouldn't someone still have to deliberately click a malicious link to install it? Wouldn't anyone working for such an agency be educated enough about these threats not to do so?

I wanted to ask in that community, but I was afraid this is such a basic question that I felt foolish posting it there. Does anyone know the exact process by which this typically can happen? I've seen how scammers can do this to individuals with low tech literacy by watching Kitboga, but what about these big agencies?

Edit: After reading some of the responses, it's made me realize why IT often wants to heavily restrict what you can do on a work PC, which is frustrating from an end user perspective, but if people are just clicking links in emails and not following basic internet safety, then damn.

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[–] [email protected] 9 points 10 months ago (1 children)

They just clicked it from within the email? Damn.

Do you have any insight into how to make people more informed? I feel like everyone sees the average training as just a hoop to jump through.

[–] [email protected] 12 points 10 months ago (1 children)

Regular Phishing tests is the only way I know how. GoPhish is an open source tool to automate them, and I have had great experiences with it.

https://github.com/gophish/gophish

[–] [email protected] 10 points 10 months ago

Thank you so much! I'll ask our IT person if we can do something like this.

One of my co-workers has been scammed so many times in her personal life that I feel anxious thinking of her clicking a malicious link in her email at work.