this post was submitted on 19 Jan 2024
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Cable Firms to FTC: We Shouldn’t Have to Let Users Cancel Service With a Click (www.wired.com)
submitted 9 months ago by dantheclamman to c/technology
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[–] [email protected] 55 points 9 months ago (1 children)

Or, it should be exactly as difficult/complicated to cancel as to sign in. Want a 15-step cancellation process involving phones, faxes and a blood offering? Gotta require all that to sign up too!

[–] [email protected] 29 points 9 months ago* (last edited 9 months ago)

I think a "let the world burn" approach to consumer agreements, like EULAs and cable TV contracts, would be interesting.

Require users to fully read every word of the contract out loud, on video, 4 times for everything they agree to.

"But it would take too long if consumers had to read our 23 page contract, they'd just give up and not sign up at all!!1"

Hmm, let's think about that...