this post was submitted on 17 Jan 2024
-18 points (36.8% liked)
Technology
61209 readers
4915 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each other!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
- Accounts 7 days and younger will have their posts automatically removed.
Approved Bots
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
That’s how it is by me too; very few lines open with an actual person. I’d prefer not interacting with anyone, but the self checkouts are just a reason to hire fewer people. Years ago, they used to have two people at every register at grocery stores; one to ring people up and the other to pack the bags up. You rarely see this anymore unless the cashier is being trained.
In addition to that, on the occasions that I do use self checkout, I almost always have an issue with one of the items and then the one person they have overseeing ten checkout lanes needs to finish what they’re doing and come over to me just to fix the issue so I can finish scanning the rest of my stuff.
So when I’m using self checkout, I’m doing unpaid labor just because the store wants to increase profits and it often ends up being slower depending on how much produce I’m buying.