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Uber tests ‘Flex' feature in India, allowing riders to choose tailored fare preferences (www.livemint.com)

submitted 10 months ago* (last edited 10 months ago) by [email protected] to c/technology

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As per a report from India Today, Uber Flex introduces a range of nine pricing choices for riders when booking a ride, departing from the conventional dynamic pricing model. Within these options, one price is designated as the default or starting price. Once a rider picks a particular fare from these nine alternatives, this selected fare is communicated to nearby drivers. In essence, riders now have the freedom to choose a fare that aligns with their comfort level for the journey.

Drivers are given the liberty to either approve or decline a ride depending on the fare chosen by the rider. If a driver agrees to the suggested fare, they will accept the ride and deliver the service at the specified price. Conversely, if the fare does not meet the driver's approval, they have the choice to decline the ride.

Uber is currently experimenting with the Flex feature in additional nations such as Lebanon, Kenya, and Latin America. As reported by TechCrunch, Uber intends to implement this innovative operational approach in major Indian cities like Delhi and Mumbai in the near future.

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[–] [email protected] 1 points 10 months ago* (last edited 10 months ago)

I mean it depends on where... In London the taxis, although expensive and often not the politest to other road users, are nearly universally great service for the customer (and mathematically it very rarely makes sense to run up the meter due to how demand and the fare system works) and also pay the drivers a decent wage as they generally don't have a middleman to pay other than the government for their licence

That said, in the US (specifically New York) my experience was that ubers are generally nicer than taxis, but it's definitely not universal