this post was submitted on 31 Dec 2023
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AG Letitia James wins $740,000 settlement from online mental health provider Cerebral (brooklyneagle.com)
submitted 1 year ago by L4s to c/technology
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AG Letitia James wins $740,000 settlement from online mental health provider Cerebral::Letitia James announced that her office obtained a settlement from an online mental health provider with a complicated cancellation process.

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[–] toiletobserver 71 points 1 year ago

Anyone with difficult to cancel services is trying to scam all customers eventually, like a bad gym or satellite radio. If they have to legally change their service structure, that sounds like an improvement.