this post was submitted on 24 Dec 2023
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[–] atmur 33 points 11 months ago (4 children)

Also probably password hashes.

The company did not make it clear from this statement if hashed passwords were accessed by the attacker.

I don't expect good news if they chose not to share that detail.

[–] [email protected] 14 points 11 months ago

I'm pretty sure they're required to disclose that, and since they're already publicly admitting to some breaches, I doubt they'd be trying to hide parts of it while they're already likely being looked into.

It sounds like the data that was gathered is the sort of data that a customer support rep should have access to. They typically can only see pertinent details like what is necessary to verify a customer's identity and their device details, which lines up with what was mentioned in the disclosure. I imagine some CSR probably got their work account phished or something.

Passwords are probably just fine, from the looks of things.

[–] Billy_Gnosis 6 points 11 months ago

All that the email I received from them said was that they fixed the problem and there was nothing further I needed to do.

[–] JJROKCZ 1 points 11 months ago

They are required to disclose if that happened or they believe it happened. If they’re not saying it happened then they believe the password are fine at the time of announcement