this post was submitted on 21 Dec 2023
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And once again it shows, if you wanna surpass a company you don't do it by attacking them, but by providing superior service or product.
Now let's look at why they are failing: Epic Games got some good original games. BUT: they are trying to buy exclusive licenses to force players to use their client, and they didn't even make sure their client makes for an ok experience. The menus feel sluggish and blank (except for the store which is ok at best and very inconvenient to browse), the ratio of clicks per functions is very bad, the function range is very lacking and things haven't changed over the last 4 years.
Let's acknowledge that in addition there's quite a few bugs still roaming around. For example: for about a year now I am unable to open the friends list in any way shape or form.
What's extra ironic is that with how slow Valve is at changing things, Epic had a window where they could've released a superior user experience to out compete Steam and sustainably attract users away from Steam. But they've taken so long that slow moving Valve has actually improved things, further solidifying their position, and now Epic is even further behind.
Not to forget that Epic doesn’t show user reviews or user ratings. EGS is anti-consumer AF. They cannot cover it up by giving free games.
If the store wasn't so bad they could have taken on a huge market share just with the free games they do. I redeemed them for about a year before being so annoyed with the launcher that I uninstalled it and refuse to use it anymore.
Don't forget the lack of Linux support.