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I had a OnePlus 3T that lasted me 4 years. It served me well and I liked the design on hardware and software, but my biggest complaint was their way too overly aggressive killing of background apps. I remember numerous times where I would be listening to music and if I switched to another app it would kill my music after a few minutes. I guess it helped on battery benchmarks but the usability really suffered.
And by the time I was ready to get a new phone, they were just as expensive as everyone else without a clear vision or distinction to set them apart. I had also heard too many support issues to feel comfortable spending that much on a phone compared to the other options, so they ended up losing me as a repeat customer.
I remember being so excited after getting my 3T to introduce people to OnePlus as a great performance/software/price combo since they still weren’t that well-known outside of enthusiast communities at the time, and I was disappointed to see the direction they’ve ended up going.
I'm having a similar experience with my Realme x3 which I believe shares a lot of software with the OnePlus.
I need Facebook messenger for my work, and no matter what I do - even using LADB to uninstall Athena etc - it still gets killed randomly.
Only solution for now is to run Messenger Lite, which is also broken in that all links sent to it come up as attachment unavailable.
A shame as it's a great phone otherwise.