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New Computer - pasting html export into word (self.techsupport)

submitted 1 year ago by lamchopsingalong to c/techsupport

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I just bought a new laptop and installed all my usual programs on it including office 2013.Its a Windows 11 laptop.

My work has a system that exports a document in a HTML format that you paste into Word. It's pre-formatted with tables, graphics and my business headers and logo.

On my old laptop, the HTML table fits into the full width of the word document automatically and doesn't require any adjustment.

In the new laptop, the format somehow gets skewed and forces the tables and rows to only 3/4 width of the available page.

I've tried a lot of things to resolve this including double checking system export settings, page margins, document templates, paste special options, importing document templates from the old laptop and etc.

Nothing resolves it and it's fixed to the 3/4 page. I can manually adjudt the table and row sizes, but it becomes quite a significant editing exercise as it's multiple rows and tables, which means I can't just highlight it all and adjust it all at the same time.

Any ideas on what could be causing this would be greatly appreciated.

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[–] code 2 points 1 year ago* (last edited 1 year ago)

Yeah you know your on your own when the vendor shifts the blame to Microsoft.

I'm not sure anyone would be able to text-only help you here, I'd recommend you hire a local "computer guy" to take a look at it. The solution is likely pretty straightforward but without actually seeing it in front of me any suggestions are just a shot in the dark.