this post was submitted on 01 Dec 2023
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I think they all still have scales, but I think most people's problems must be with poorly-calibrated ones or something. I haven't had trouble with them in a very long time. What I have trouble with is the camera above assuming I'm stealing and summoning a person every single time.
I wouldn’t be surprised if most of the ones I use have a disabled scale, but only that one grocery store I mentioned actually uses it. It could be that they have poorly calibrated scales, but if that’s the case, then all of the ones they use are. Self-checkout everywhere else is a breeze.
When I worked at a grocery store, the attendant could override the "unexpected item" alert and it would re-tare the scale, causing problems for the next person if it wasn't actually broken. I bet that's what's happened at the store you avoid; just years and years of careless attendants overriding too quickly and messing up the calibration.