this post was submitted on 01 Dec 2023
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they lose a lot of customer base by doing this though. Like I personally won't enter a building that doesn't have self check, just too annoying to have to deal with a person, this is as someone who worked for 8 years as a cashier/retail at big box stores.
I get that it "saves jobs" not having self check but, honestly that's not a job I would want again in the first place.
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Being on the other end of that, not that this makes it any better, but a lot of facilities are moving over to a more assisted intelligence model for the self check out process so there may be a security person involved but the machine will flag the central system which will have the security guy look at it whenever they're in
It's creepy how far Tech goes
Update: I just realized that apparently it didn't update the link from the last one I looked so your article basically said the same thing lmao
I don’t want self check out going away… I’m far more capable of handling my check out more accurately, faster, and with bagging things appropriately. The bottom of the barrel they hire there is so fucking exasperating to deal with that I’ll just go elsewhere
For me it's not the cashier's fault, I'm just generally an antisocial and I've done it long enough that I'm faster than most of them anyway plus I'm allowed to do it how I want and since I'm the one actually paying there's a vested interest in it being accurate where when you're just customer X in line there's no incentive for accuracy for cashiers.
Sadly what I take out of this article, isn't the fact that self-checks are going away but brick and mortar stores that a whole are going away. That's what these big box companies don't tell you, Walmart specifically because I've seen it popping up. Instead of putting in new stores they are putting in stores that are essentially just only a back room warehouse and they only service online orders.