this post was submitted on 22 Nov 2023
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[–] LemmyKnowsBest 4 points 1 year ago* (last edited 1 year ago) (1 children)

of course that's infuriating, but you want to know something else that's infuriating? I've been paying for YouTube PREMIUM all these years, and one of the perks has been that we could hear the audio from videos even when our screen is off, or while multitasking on different apps.

Well imagine my DISMAY over the last few months, that is no longer true for me. The video stops playing after exactly 120 seconds if my screen is off. I'm paying for YouTube PREMIUM! I should be able to hear the audio from the videos when my screen is off!

As far as I know I'm the ONLY one experiencing this because other people on Lemmy have told me they can still hear YouTube audio when their screen is off.

someone please help me. You know how there is no YouTube customer service.

[–] Companion1666 13 points 1 year ago* (last edited 1 year ago) (1 children)

have you tried turn off youtube app's battery optimization setting. this happened to me before, until i turned off my phone's battery saver settings.

[–] LemmyKnowsBest 7 points 1 year ago* (last edited 1 year ago) (1 children)

Hey, thanks, you may be right. I just checked my settings and it was originally clicked on the last one, restricted. So I switched it to the top one. unrestricted.

And I vaguely recall getting a notification sometime ago that YouTube was taking up too much battery and they asked me if I wanted to optimize the settings? I'm like "sure yeah whatever."

But since then I think that's when I haven't been able to play the video while phone is hibernating or while I multitasking on different apps.

Thank you. hopefully now that I switch the setting I can go back to my full premium perks.

[–] kWazt 2 points 1 year ago (1 children)

Or, you know, try LibreTube. Does the job for free, and it includes SponsorBlock. Just don't forget to change the battery setting to unrestricted.