this post was submitted on 21 Nov 2023
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Go to https://business.apple.com/#/main/users
Reset your user agent string. It will tell you that your browser is unsupported. Switch your user string to chrome and everything will function as expected.
IT people probably run into more problems with non-chromium browsers.
Edit: it has to be visited on a desktop regardless. ABM does not like mobile browsers.
IT person here, Firefox works fine for everything that matters.
That's highly subjective. At our org there's a reason our baseline deployment for workstation images comes with both Chrome and Firefox. We have thousands of users across dozens of specialties (HR, logistics, scientists, engineers, etc) and they all have a multitude of web apps they use day to day. Some of those don't like Chrome or Firefox. Hell, we even had to support god damn IE11 for way too long before Microsoft thankfully forced its death by discontinuing security support (our cybersecurity people ban anything that doesn't have active vendor support with very few exceptions).
Unfortunately, I have to manage Apple devices. Also unfortunately, Verizon has yet to answer my automated enrollment requests.
Well you should have easy access to Safari at least. But that's stupid for them to exclude Firefox on that Apple Business site that I've never looked at before today.
I'm on a windows machine. I have to use this for iPhones until Verizon approves my requests. But yeah that one in particular doesn't make sense to me. Its not even a product its a management tool for schools and businesses.
What the hell is wrong with apple?
That's not firefox' fault
Btw: what's abm?
Apple business management? Just guessing from context.
You have approximate knowledge of many things.
Here is the problem with changing the user agent (IMO). It just re-enforces the idea that Chrome/Chromium browsers are the only browsers and therefore sites should just be coded for them. Which they are currently the most common for people to be using since even Microsoft gave up on IE and the original Edge. But the fact that Microsoft and Google are still the most dominate OS'es means that we are just seeing IE all over again. With sites being coded to only expect Chromium, then they are just set to not even allow them to be loaded by anything else.
The fact that so many of the sites do in fact work with Firefox/Safari when the user agent is set to falsely report that it is Chrome/Chromium should be kind of concerning. Just leads to false narratives that other options are not worth using due to being bad products. Kind of like how in the US we are conditioned to believe that there are only two parties to choose from and all other options shouldn't be allowed or are never okay to support.
It is concerning. I make sure to reset my string when I'm done so that my computer reports it is using firefox. Something should be done. But I am so exhausted and overworked that I don't have time for much else.